Privacy Policy

D.A.’s Banquets & Events operates Sit Down Sundays at 757–777 River Oaks Drive, Calumet City, IL. Contact reservations@sitdownsundays.net or (708) 991-7213 with privacy questions.

This policy explains how information is handled when you use our website, manage a reservation, make a payment or communicate with us. Third-party websites and services may also have their own privacy notices.

We collect the contact information you provide for reservations, such as your name, email address and phone number. If you create an account, our authentication provider processes the information needed for sign-in.

Reservation records include the requested date and seating, room preference, party counts and age categories, meal selections, add-on quantities, optional dietary or occasion notes, approval status and payment records.

You may also provide information when you email or call us. Share only the information needed to handle your request. Do not send full card details, passwords or private reservation-access links in a message.

Stripe processes online card payments. Card details are entered through the payment processor; our reservation database does not store full card numbers or card security codes.

We retain transaction references, amounts, payment statuses and receipts needed to account for deposits, balances, refunds or payment reviews. Authorized offline payments also create payment records.

Stripe handles information under its own privacy practices. A payment record may need to be retained for accounting, dispute resolution or other applicable requirements even after a reservation is completed.

Our account sign-in uses browser storage to maintain the session. A limited reservation-access session uses a cookie so you can view the reservation and eligible payment options without repeatedly opening a private link.

The booking flow uses your browser’s session storage to save the current reservation request, contact details, selections and retry credential. This helps recover from a reload or interrupted submission without creating a duplicate reservation. It does not extend your hold or payment deadline.

Hosting and connected services may process technical information such as your IP address, browser or device information, requested pages and security or diagnostic logs.

You can manage cookies and browser storage through browser settings. Blocking or clearing them may sign you out or remove saved recovery information. Use the reservation-access process or contact us if you need help; avoid starting a duplicate booking just because saved information is unavailable.

We use information to prepare and manage reservations, plan capacity and meals, review special requests, verify access, process and reconcile payments, and communicate about your service.

We also use relevant records to prevent duplicate or unauthorized transactions, investigate problems, maintain the website, respond to inquiries and meet applicable recordkeeping obligations.

Optional dietary information is used for meal planning and accommodation discussions, not as a substitute for professional medical advice.

We use hosting, database and authentication services to operate the website and store reservation records. The application integrates with Supabase-backed services, Stripe for online payments and Resend for reservation email delivery when enabled.

Information needed to provide these services may be processed by those providers. We may share relevant details with staff and service providers involved in preparing your reservation, supporting the website or resolving a payment issue.

Our website also loads fonts from Google Fonts, which involves a connection from your browser to Google’s servers. Inquiry/CRM integrations are described in Section 7.

We may disclose information where required by law or reasonably needed to address fraud, security incidents or legal claims. Provider privacy notices describe their handling of information in their respective roles.

The website includes an integration for LeadConnector CRM/form tracking. When a form is connected to it, submitted fields and technical context—including the page URL, title, path, browser user agent and session identifier—can be sent to that service for inquiry handling and related reporting.

A form marked as a demo is not a reliable way to contact our team or join a mailing list. Use reservations@sitdownsundays.net for an inquiry that requires a response.

Not every optional integration is active for every feature. Browser controls can restrict certain storage or tracking, but may also affect site functionality. Contact us if you have questions about an inquiry or communication preference.

Dietary and allergy notes help us understand meal-preparation needs and discuss available accommodations. Include only relevant details and avoid medical histories or other unnecessary sensitive information.

If you provide information about another guest, make sure you have permission to share it. Contact us directly about severe allergies; providing notes does not guarantee an allergen-free meal.

Retention depends on the type of record and why it is needed, including reservation administration, customer support, payment and accounting requirements, fraud prevention and the resolution of disputes.

Short-lived access credentials and sessions serve a different purpose from reservation and payment records. Expiration of an access link does not delete the underlying reservation or receipt.

Contact reservations@sitdownsundays.net with a retention or deletion question. Some records may need to be retained to meet applicable obligations or resolve an outstanding matter.

The reservation system uses access controls and limited-use recovery links to restrict access to reservation information. No website, transmission or storage system can be guaranteed completely secure.

Keep passwords and reservation-access links private, avoid leaving your account open on a shared device and use the sign-out option when finished.

If you believe your account or reservation information has been accessed without permission, contact us promptly without sending passwords or complete payment details.

Email reservations@sitdownsundays.net to ask about your information or request access, correction or deletion. Describe what you need without including unnecessary sensitive details.

We may need proportionate information to verify your identity before disclosing or changing a record. We will consider requests in accordance with applicable law, including any requirements to retain payment or other records.

Browser storage settings and account sign-out controls provide additional choices. Clearing browser data is not the same as requesting deletion of business records.

Transactional messages concern reservations, recovery, payments or service changes. These are distinct from optional marketing.

A reservation is not blanket marketing consent. Contact us about marketing preferences, or use any preference mechanism provided with an applicable marketing communication.

Changing marketing preferences does not cancel a reservation or eliminate payment deadlines. We may still need to communicate about a service you requested.

Family reservations include child counts and age categories used for meal pricing and seating capacity. A parent, guardian or responsible booking contact provides party information rather than a child independently managing the booking.

Please do not include unnecessary details about children in free-text notes. If you believe a child has provided personal information independently through the website, contact us so we can review the situation.

General event photography and video practices are described in the Terms & Conditions. Tell staff when you arrive if you prefer not to be photographed or recorded.

External links and payment services may take you to websites with different privacy practices. Service providers may process information in locations other than your own.

We may update this policy as our services or practices change and will show the updated date. Changes remain subject to applicable privacy requirements; contact us if you have a question about an earlier version.

D.A.’s Banquets & Events — Sit Down Sundays

757–777 River Oaks Drive, Calumet City, IL

reservations@sitdownsundays.net

(708) 991-7213